Special Educational Needs and Disabilities (SEND)

At Portobello Primary School, The Special Educational Needs Coordinator is Mrs Lockhart. She can be contacted on the school telephone number 01914104571 or emailed for the attention of Mrs Lockhart at portobelloprimaryschool@gateshead.gov.uk.


Gateshead Council has developed a Local Offer which provides information about education, health and social care support for children and young people with SEND in Gateshead. The Local Offer can be found at www.gateshead.gov.uk/localoffer. Please note that our school offer is part of this.

Gateshead SENDiass offer free impartial, confidential information and advice for children and young people aged 0-25 and their parents and carers where a child or young person has or may have special educational needs or disability.

 You can contact them easily:

We are open Monday - Thursday, 09:00-17:00 and Friday, 09:00-16:30.

You can reach us by:

Phone: 0191 478 4667

Email: daiss@barnardos.org.uk

Gateshead SENDIASS | Barnardo's (barnardossendiass.org.uk)


Please find below our reports that outlines the support for SEND that you can expect from us at Portobello Primary School. 

SEND Information Report


SEND Complaints

Parents can contact school by telephone, letter or in person by an appointment.  Concerns about provision for pupils with special educational needs should be referred to the SENDCo and for learning and behavioural difficulties.

The concern will be dealt with either through a letter, a phone conversation or an appointment arranged in school to discuss the matter.  The SENDCo may need to involve other personnel e.g. the Educational Psychologist at some stage.

Parents/carers can contact the Special Educational Needs and Disability Information and Advice Service which is run by Barnardos in Gateshead (tel 0191 4784667). This is a free, confidential service for young people who have SEND and their parent/carers. The service is available whether or not the young person has a Single Plan.

Parents/carers can refer to Gateshead Council's Local Offer. The Local Offer can be found at www.gateshead.gov.uk/localoffer

Other useful information for parents and carers:

Gateshead Local Offer Brochure 

Gateshead Accessibility Strategy

Gateshead Council SEND Section

SEND Disabilities Matter Website